> For the complete documentation index, see [llms.txt](https://apidocs.akinon.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://apidocs.akinon.com/omnitron/channels/introduction.md).

# Introduction

The concept of omnichannel in e-commerce has an important place today. “Omnichannel E-Commerce” means the management and execution of all different commercial activity channels, from the website to mobile applications, from stores to marketplaces, through the same infrastructure, and platform.

Akinon allows all brands using its infrastructure to sell each other's products through these channels and adds the "Unified" feature, which offers an internal marketplace environment, offering the flexibility to manage all channels with a central infrastructure.

Defining and integrating channels through Omnitron, which is a back-office application, increases channel diversity and provides channel-based and inter-channel e-commerce management. Channel-based strategies can be implemented with campaign rules set up specifically for channels.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://apidocs.akinon.com/omnitron/channels/introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.