Community

Public product questions and reviews

List public product questions

get

Lists public conversations flagged as questions.

Filters

• Supports ConversationFilter fields exposed via query parameters

• Optional pagination parameters from DRF (page, page_size)

Query parameters

pageinteger · min: 1Optional

Page number (1-indexed)

Example: 1

page_sizeinteger · min: 1Optional

Number of results per page

Example: 20

data_sourcestringOptional

Filter conversations by datasource slug

Example: vendor-channel

data_source_idintegerOptional

Filter conversations by datasource identifier

Example: 42

productintegerOptional

Filter conversations by product identifier

Example: 123456

order_numberstringOptional

Filter conversations by related order number

Example: ORD-2025-000042

is_answeredbooleanOptional

Filter conversations by answered flag

Example: true

Responses

200

Public questions listed

application/json

Standard paginated response returned by conversation listings

countintegerRequiredExample: 150

nextstring · uriOptionalExample: https://sandbox.akinon.com/public-questions/?page=2

previousstring · uriOptional

get/public-questions/

GET /public-questions/ HTTP/1.1
Host: sandbox.akinon.com
Accept: */*

200

Public questions listed

{
  "count": 150,
  "next": "https://sandbox.akinon.com/public-questions/?page=2",
  "previous": null,
  "results": [
    {
      "id": 9876,
      "subject": "Battery life question",
      "user": {
        "id": 345,
        "first_name": "Jane",
        "last_name": "Doe",
        "email": "[e-mail]",
        "phone": null,
        "gender": "female"
      },
      "datasource": {
        "pk": 18,
        "name": "Vendor API",
        "slug": "vendor-api",
        "title": "Vendor Channel",
        "supplier_code": "text",
        "email": "[e-mail]",
        "phone_number": "text",
        "is_active": true
      },
      "item_object": {
        "pk": 221133,
        "name": "Smart Watch X",
        "sku": "SW-X-BLACK",
        "absolute_url": "https://sandbox.akinon.com/product/smart-watch-x/",
        "product_images": [
          {
            "pk": 56789,
            "product": 221133,
            "image": "https://cdn.akinon.com/images/products/56789.png",
            "order": 1,
            "image_path": "text",
            "height": 1,
            "width": 1
          }
        ]
      },
      "item_content": "product",
      "message_set": [
        {
          "id": 998877,
          "message_content": "Does the battery last more than 24 hours?",
          "user_type": "user",
          "content_object": {
            "id": 345,
            "first_name": "Jane",
            "last_name": "Doe"
          },
          "content_type": "user",
          "created_date": "2025-10-29T12:15:00Z"
        }
      ],
      "conversation_type": "question",
      "last_message_date": "2025-10-30T09:45:00Z",
      "is_public": true,
      "is_answered": false
    }
  ]
}

List public product reviews

get

Lists public conversations flagged as reviews.

Filters

• Shares the same filtering capabilities as /public-questions/

• Useful for showcasing verified customer feedback

Query parameters

pageinteger · min: 1Optional

Page number (1-indexed)

Example: 1

page_sizeinteger · min: 1Optional

Number of results per page

Example: 20

data_sourcestringOptional

Filter conversations by datasource slug

Example: vendor-channel

data_source_idintegerOptional

Filter conversations by datasource identifier

Example: 42

productintegerOptional

Filter conversations by product identifier

Example: 123456

order_numberstringOptional

Filter conversations by related order number

Example: ORD-2025-000042

is_answeredbooleanOptional

Filter conversations by answered flag

Example: true

Responses

200

Public reviews listed

application/json

Standard paginated response returned by conversation listings

countintegerRequiredExample: 150

nextstring · uriOptionalExample: https://sandbox.akinon.com/public-questions/?page=2

previousstring · uriOptional

get/public-reviews/

GET /public-reviews/ HTTP/1.1
Host: sandbox.akinon.com
Accept: */*

200

Public reviews listed

{
  "count": 150,
  "next": "https://sandbox.akinon.com/public-questions/?page=2",
  "previous": null,
  "results": [
    {
      "id": 9876,
      "subject": "Battery life question",
      "user": {
        "id": 345,
        "first_name": "Jane",
        "last_name": "Doe",
        "email": "[e-mail]",
        "phone": null,
        "gender": "female"
      },
      "datasource": {
        "pk": 18,
        "name": "Vendor API",
        "slug": "vendor-api",
        "title": "Vendor Channel",
        "supplier_code": "text",
        "email": "[e-mail]",
        "phone_number": "text",
        "is_active": true
      },
      "item_object": {
        "pk": 221133,
        "name": "Smart Watch X",
        "sku": "SW-X-BLACK",
        "absolute_url": "https://sandbox.akinon.com/product/smart-watch-x/",
        "product_images": [
          {
            "pk": 56789,
            "product": 221133,
            "image": "https://cdn.akinon.com/images/products/56789.png",
            "order": 1,
            "image_path": "text",
            "height": 1,
            "width": 1
          }
        ]
      },
      "item_content": "product",
      "message_set": [
        {
          "id": 998877,
          "message_content": "Does the battery last more than 24 hours?",
          "user_type": "user",
          "content_object": {
            "id": 345,
            "first_name": "Jane",
            "last_name": "Doe"
          },
          "content_type": "user",
          "created_date": "2025-10-29T12:15:00Z"
        }
      ],
      "conversation_type": "question",
      "last_message_date": "2025-10-30T09:45:00Z",
      "is_public": true,
      "is_answered": false
    }
  ]
}