Order Cancellation
All orders can be canceled/returned, as well as order items in the order can be canceled/returned partially.
It is not possible to partially cancel some and return some inside the order. It is only possible to initiate either the cancellation or return processes for the entire order.
Parameter
Data Type
In
Required
Description
order
integer
data
✓
Order ID
is_all
boolean
data
If True cancels the order with all order items under it. Default False
cancel_items
dict
data
✓
If is_all True, you need to send cancel_items as an empty list. Otherwise need to sent Order items that will cancel
forced_refund_amount
string
data
✓
Used in Omnitron operating mechanism, default null must be sent
reasons
dict
data
✓
Cancellation or refund reason code
is_cargo_refund
boolean
data
Cargo cost will be refunded. Default value is False. You can switch cancellation rules via Cancellation Strategy. See the Cancellation Strategies section for more information.
refund_invoice_number
string
data
Refund invoice number for the order.
ibans
dict
data
Iban information can be seen in the Cancellation Request. Used for only Fund Transfer transaction cancellations. Not required. Example structure is {`{"order_item_id": "iban"}`}
holder_names
dict
data
Holder name information can be seen in the Cancellation Used for only Fund Transfer transaction cancellations. Not required. Example structure is {`{"order_item_id": "holder_name"}`}
In the example below, all order items are canceled.
POST Cancel Order
POST Cancel OrderPath: /api/i1/orders/{order_id}/cancel/
Sample HTTP request to cancel all order items in the order.
content_type header represents the response type.
Authorization header is a required header for authentication. You can retrieve api_token with login.
Example Request
import requests
import json
url = "https://{customer_api_url}/api/v1/orders/{order_id}/cancel/"
api_token = "f532eXXXXXXXXXXXXXXXXX201XXXXX9332d"
headers = {
'content-type': 'application/json',
'Authorization': 'Token {}'.format(api_token)
}
data = {
"order": 167848, # order id
"is_all": True,
"cancel_items": [],
"forced_refund_amount": None,
"reasons": {
"46761": 1 # order item id : reason code
}
}
response = requests.post(url, headers=headers , data=json.dumps(data))
print(response.text)POST Cancel Order - Partial
POST Cancel Order - PartialPath: /api/i1/orders/{order_id}/cancel/
In the example below, the order items are partially canceled.
Sample HTTP request to cancel desired order items in the order.
Example Request
import requests
import json
url = "https://{customer_api_url}/api/v1/orders/{order_id}/cancel/"
api_token = "f532eXXXXXXXXXXXXXXXXX201XXXXX9332d"
headers = {
'content-type': 'application/json',
'Authorization': 'Token {}'.format(api_token)
}
data = {
"order": 167848, # order id
"is_all": False,
"cancel_items": [
46761,
46762,
],
"forced_refund_amount": None,
"reasons": {
"46761": 1,# order item id : reason code
"46762": 1 # order item id : reason code
}
}
response = requests.post(url, headers=headers , data=json.dumps(data))
print(response.text)Example Response
Returns given order detail information. Expected status code 200-OK. To see more information about response fields, see the Get Order section.
{
"pk": 29,
"number": "4cd342afffe8464",
"channel": {
"pk": 1,
"name": "Shop",
"channel_type": "web",
"catalog": 1,
"modified_date": "2022-06-13T10:47:45.640791Z",
"created_date": "2017-01-22T23:33:29.178976Z",
"category_tree": null,
"is_active": true,
"conf": {
"username": "John",
"feature_flags": {},
"auth_token": "AILeoZiTaWGHEIHSvfdaaURqFfBEWgbhdNrlxShtu",
"server": "http://localhost:8080/api/v1/",
"localized_cancel_mail_subject": {},
"sales_url": "http://www.brand.com",
"password": "Password12345!"
},
"schema": {}
},
"status": "50",
"date_placed": "2017-02-01T11:07:24.155206Z",
"customer": {
"pk": 1104,
"channel": 1,
"email": "[email protected]",
"first_name": "John",
"last_name": "Doe",
"phone_number": null,
"is_active": true,
"channel_code": "2",
"erp_code": "1-4-3473443",
"extra_field": {},
"modified_date": "2017-02-05T19:22:03.144426Z",
"created_date": "2017-02-02T09:40:29.912650Z",
"date_joined": "2017-01-24T15:08:49.308306Z",
"email_allowed": false,
"sms_allowed": false,
"call_allowed": false,
"gender": null,
"attributes": {},
"user_type": null,
"date_of_birth": null
},
"shipping_address": {
"pk": 28,
"email": "[email protected]",
"phone_number": "9999999999",
"first_name": "John",
"last_name": "Doe",
"country": {
"pk": 1,
"is_active": true,
"name": "Turkey",
"code": "tr",
"translations": {
"tr-tr": {
"name": "Türkiye"
}
},
"modified_date": "2022-08-15T07:20:28.680740Z",
"created_date": "2016-12-22T08:50:55.358000Z"
},
"city": {
"pk": 62,
"is_active": true,
"name": "İstanbul",
"country": 1,
"translations": null,
"priority": null,
"postcode": null,
"modified_date": "2016-12-22T08:50:57.030000Z",
"created_date": "2016-12-22T08:50:57.030000Z"
},
"line": "line",
"title": "title",
"township": {
"pk": 156,
"is_active": true,
"name": "SARIYER",
"city": 62,
"postcode": null,
"modified_date": "2016-12-22T08:51:02.022000Z",
"created_date": "2016-12-22T08:51:02.022000Z"
},
"district": null,
"postcode": "99999",
"notes": null,
"company_name": null,
"tax_office": null,
"tax_no": null,
"e_bill_taxpayer": false,
"hash_data": "d7f63eea389f78116fdf95d0d0b23719a",
"address_type": "customer",
"retail_store": null,
"remote_id": null,
"identity_number": null,
"extra_field": {},
"customer": {
"pk": 1104,
"channel": 1,
"email": "[email protected]",
"first_name": "John",
"last_name": "Doe",
"phone_number": null,
"is_active": true,
"channel_code": "2",
"erp_code": "1-4-3473443",
"extra_field": {},
"modified_date": "2017-02-05T19:22:03.144426Z",
"created_date": "2017-02-02T09:40:29.912650Z",
"date_joined": "2017-01-24T15:08:49.308306Z",
"email_allowed": false,
"sms_allowed": false,
"call_allowed": false,
"gender": null,
"attributes": {},
"user_type": null,
"date_of_birth": null
},
"is_active": true,
"modified_date": "2017-02-05T19:22:03.276431Z"
},
"billing_address": {
"pk": 28,
"email": "[email protected]",
"phone_number": "9999999999",
"first_name": "John",
"last_name": "Doe",
"country": {
"pk": 1,
"is_active": true,
"name": "Turkey",
"code": "tr",
"translations": {
"tr-tr": {
"name": "Türkiye"
}
},
"modified_date": "2022-08-15T07:20:28.680740Z",
"created_date": "2016-12-22T08:50:55.358000Z"
},
"city": {
"pk": 62,
"is_active": true,
"name": "İstanbul",
"country": 1,
"translations": null,
"priority": null,
"postcode": null,
"modified_date": "2016-12-22T08:50:57.030000Z",
"created_date": "2016-12-22T08:50:57.030000Z"
},
"line": "line",
"title": "title",
"township": {
"pk": 156,
"is_active": true,
"name": "SARIYER",
"city": 62,
"postcode": null,
"modified_date": "2016-12-22T08:51:02.022000Z",
"created_date": "2016-12-22T08:51:02.022000Z"
},
"district": null,
"postcode": "31213",
"notes": null,
"company_name": null,
"tax_office": null,
"tax_no": null,
"e_bill_taxpayer": false,
"hash_data": "d7f63eea389f78116dff95d0d0b23719a",
"address_type": "customer",
"retail_store": null,
"remote_id": null,
"identity_number": null,
"extra_field": {},
"customer": {
"pk": 1104,
"channel": 1,
"email": "[email protected]",
"first_name": "John",
"last_name": "Doe",
"phone_number": null,
"is_active": true,
"channel_code": "2",
"erp_code": "1-4-3473443",
"extra_field": {},
"modified_date": "2017-02-05T19:22:03.144426Z",
"created_date": "2017-02-02T09:40:29.912650Z",
"date_joined": "2017-01-24T15:08:49.308306Z",
"email_allowed": false,
"sms_allowed": false,
"call_allowed": false,
"gender": null,
"attributes": {},
"user_type": null,
"date_of_birth": null
},
"is_active": true,
"modified_date": "2017-02-05T19:22:03.276431Z"
},
"currency": "try",
"amount": "10.94",
"shipping_amount": "8.50",
"shipping_tax_rate": null,
"extra_field": {
"cargo_line_id": "9e52cd4f-921a-4680-avaea-a70f0085f18a"
},
"orderitem_set": [
{
"pk": 115,
"order": 29,
"product": {
"pk": 5957,
"name": "Limon",
"base_code": "1KMEYV0011",
"sku": "2672881053987",
"product_type": "0",
"is_active": true,
"parent": null,
"attributes": {
"erp_ProductAtt15Desc": "%50+%50 PROMOSYON",
"erp_ProductCode": "1KMEYV0011108",
"integration_ProductAtt12Desc": "%50 + %20 PROMOSYON",
"erp_ProductAtt05Desc": "%50+%20 OUTLET PROMOSYONU",
"uretim_yeri": "ÇİN",
"renk": "SARI",
"integration_ProductAtt03Desc": "2011/2012 KIŞ",
"erp_ProductAtt07Desc": "50+50 promosyon",
"erp_color": "SARI",
"erp_ProductAtt01Desc": "DIŞ ALIM",
"materyal": "POLYFOAM",
"integration_ProductCode": "1KMEYV0011108",
"integration_ProductAtt01Desc": "DIŞ ALIM",
"erp_ProductHierarchyLevel01": "TEKSTİL DIŞI",
"erp_ProductHierarchyLevel02": "Dekoratif",
"integration_ProductAtt05Desc": "%50+%20 OUTLET PROMOSYONU",
"erp_ProductAtt03Desc": "2011/2012 KIŞ",
"erp_ProductAtt02Desc": "Yapay Meyve",
"integration_ProductAtt15Desc": "%50+%50 PROMOSYON",
"integration_ProductHierarchyLevel01": "TEKSTİL DIŞI",
"integration_ProductHierarchyLevel02": "Dekoratif",
"erp_ProductAtt25Desc": "ÇİN",
"erp_ProductAtt12Desc": "%50 + %20 PROMOSYON",
"erp_ProductAtt20Desc": "POLYFOAM",
"integration_ProductAtt02Desc": "Yapay Meyve",
"integration_ProductAtt07Desc": "50+50 promosyon",
"filtre_renk1": "Sarı"
},
"attributes_kwargs": {
"erp_ProductHierarchyLevel01": {
"value": "TEKSTİL DIŞI",
"data_type": "dropdown",
"label": "TEKSTİL DIŞI"
},
"erp_ProductHierarchyLevel02": {
"value": "Dekoratif",
"data_type": "dropdown",
"label": "Dekoratif"
},
"filtre_renk1": {
"value": "Sarı",
"data_type": "dropdown",
"label": "Sarı"
},
"erp_color": {
"value": "SARI",
"data_type": "dropdown",
"label": "SARI"
},
"integration_ProductHierarchyLevel01": {
"value": "TEKSTİL DIŞI",
"data_type": "dropdown",
"label": "TEKSTİL DIŞI"
},
"integration_ProductHierarchyLevel02": {
"value": "Dekoratif",
"data_type": "dropdown",
"label": "Dekoratif"
},
"renk": {
"value": "SARI",
"data_type": "dropdown",
"label": "SARI"
}
},
"extra_attributes": {},
"group_products": [],
"productimage_set": [
{
"pk": 17180,
"status": "active",
"image": "http://localhost:8000/media/products/2017/01/23/5957/d907e2f2-b615-454c-a383-ca1ae7e93faf.jpg",
"order": 0,
"created_date": "2017-01-23T15:26:39.574308Z",
"specialimage_set": [],
"modified_date": "2021-11-03T10:04:57.786718Z"
},
{
"pk": 17181,
"status": "active",
"image": "http://localhost:8000/media/products/2017/01/23/5957/982815c2-ae3e-4cb1-b126-93ab2622b57c.jpg",
"order": 0,
"created_date": "2017-01-23T15:26:39.640015Z",
"specialimage_set": [],
"modified_date": "2021-11-03T10:04:57.786718Z"
},
{
"pk": 17182,
"status": "active",
"image": "http://localhost:8000/media/products/2017/01/23/5957/c1bb563c-b2bd-4478-99ab-cc5136d55a84.jpg",
"order": 0,
"created_date": "2017-01-23T15:26:39.704360Z",
"specialimage_set": [],
"modified_date": "2021-11-03T10:04:57.786718Z"
}
],
"attribute_set": 66,
"custom_attribute_set": null,
"productization_date": "2017-01-23T17:42:56.863166Z",
"listing_code": null,
"data_source": null,
"modified_date": "2021-02-23T13:45:37.864572Z",
"uuid": "2e200443-b5ea-4909-b75f-v02912fc9e4cd",
"created_date": "2017-01-22T22:20:51.092944Z"
},
"status": "50",
"price_currency": "try",
"price": "2.44",
"tax_rate": "18.00",
"extra_field": {},
"price_list": {
"pk": 1,
"name": "default_price_list",
"code": "default_price_list",
"is_auto_sync": true,
"modified_date": "2017-01-22T12:14:44.637000Z",
"created_date": "2017-01-22T12:14:44.637000Z",
"currency": "try"
},
"stock_list": {
"pk": 1,
"name": "default_stock_list",
"code": "default_stock_list",
"is_auto_sync": true,
"modified_date": "2017-01-22T12:14:18.030000Z",
"created_date": "2017-01-22T12:14:18.030000Z"
},
"invoice_number": null,
"invoice_date": null,
"e_archive_url": null,
"cancel_status": "waiting",
"status_display": "cancellation waiting",
"installment_interest_amount": "0.00",
"net_amount": "2.44",
"tracking_number": "123",
"shipping_company": null,
"discount_amount": "0.00",
"shipment_code": null,
"benefitapplicant_set": [],
"external_status": null,
"retail_price": null,
"attributes": {},
"attributes_kwargs": {},
"tracking_url": null,
"image": null,
"parent": null,
"data_source": null,
"estimated_delivery_date": null,
"datasource": null
}
],
"discountitem_set": [],
"transaction_set": [
{
"pk": 4,
"transaction_type": "purchase",
"transaction_id": "17032OHXH15476",
"auth_code": null,
"pos": {
"pk": 2,
"name": "NestPay",
"slug": "HA",
"gateway": "omnicore.libs.payment_gateways.nestpay.NestpayGateway",
"config": {
"auth": {
"username": "ISBANKAPI",
"password": "ISBANK07",
"client_id": "7006550002100"
}
},
"resource_url": "https://entegrasyon.asseco-see.com.tr/fim/api",
"three_d_resource_url": null,
"channel": 1,
"gateway_display": "Nestpay",
"modified_date": "2017-02-02T10:38:15.427494Z",
"created_date": "2017-02-01T14:01:28.829319Z"
},
"main_pos": null,
"order": {
"pk": 29,
"number": "4cd342gafffe8464",
"channel": 1,
"status": "50",
"date_placed": "2017-02-01T11:07:24.155206Z",
"customer": 1104,
"shipping_address": 28,
"billing_address": 28,
"currency": "try",
"amount": "10.94",
"shipping_amount": "8.50",
"shipping_tax_rate": null,
"extra_field": {
"cargo_line_id": "9e52cd4f-921a-4680-a4aea-a70f0085f18a"
},
"payment_option": 2,
"payment_option_slug": "kredi_karti",
"bin_number": "454360",
"installment": 22,
"installment_count": 1,
"delivery_type": null,
"installment_interest_amount": "0.00",
"cargo_company": 1,
"invoice_number": null,
"invoice_date": null,
"e_archive_url": null,
"refund_amount": "0.00",
"discount_refund_amount": "0.00",
"shipping_refund_amount": "0.00",
"discount_amount": "0.00",
"is_send": true,
"net_shipping_amount": "8.50",
"shipping_interest_amount": "0.00",
"tracking_number": "123",
"carrier_shipping_code": null,
"remote_addr": null,
"fundstransfertransaction_set": [],
"has_gift_box": false,
"gift_box_note": null,
"external_status": null,
"client_type": "default",
"language_code": null,
"notes": null,
"delivery_range": null,
"shipping_option_slug": null,
"segment": null,
"modified_date": "2022-12-20T10:30:46.666779Z",
"checkout_provider_id": null,
"created_date": "2017-02-02T09:40:30.624692Z"
},
"currency": null,
"user_email": "[email protected]",
"raw_request": "<?xml version=\"1.0\" encoding=\"utf-8\"?>\n<CC5Request><OrderId>4cd342afffe8464cb00d7caf6a522a27</OrderId><PayerAuthenticationCode>CAVV</PayerAuthenticationCode><Name>ISBANKAPI</Name><Taksit></Taksit><Type>Auth</Type><Expires>**/****</Expires><Number>****************</Number><ClientId>700655000100</ClientId><Cvv2Val>***</Cvv2Val><Currency>949</Currency><GroupId></GroupId><TransId></TransId><Password>ISBANK07</Password><IPAddress>127.0.0.1</IPAddress><Email>[email protected]</Email><Total>10.94</Total></CC5Request>",
"raw_response": "<?xml version=\"1.0\" encoding=\"ISO-8859-9\"?>\n<CC5Response>\n <OrderId>4cd342afffe8464cb00d7caf6a522a27</OrderId>\n <GroupId>4cd342afffe8464cb00d7caf6a522a27</GroupId>\n <Response>Approved</Response>\n <AuthCode>P306990</AuthCode>\n <HostRefNum>703200000390</HostRefNum>\n <ProcReturnCode>00</ProcReturnCode>\n <TransId>17032OHXH15476</TransId>\n <ErrMsg></ErrMsg>\n <Extra>\n <SETTLEID>387</SETTLEID>\n <TRXDATE>20170201 14:07:23</TRXDATE>\n <ERRORCODE></ERRORCODE>\n <TERMINALID>00556600</TERMINALID>\n <MERCHANTID>655000100</MERCHANTID>\n <CARDBRAND>VISA</CARDBRAND>\n <CARDISSUER>T. IS BANKASI A.S.</CARDISSUER>\n <HOSTDATE>0201-140723</HOSTDATE>\n <NUMCODE>00</NUMCODE>\n </Extra>\n</CC5Response>\n",
"is_succeeded": true,
"amount": "10.94",
"remote_addr": null,
"created_date": "2017-02-02T09:40:30.722919Z",
"pos_slug": "HA",
"modified_date": "2017-02-05T20:03:17.194881Z"
}
],
"payment_option": {
"pk": 2,
"name": "Credit Card",
"slug": "credit_Card",
"payment_type": "credit_card",
"sort_order": 0,
"is_active": true,
"config": {},
"translations": {
"tr-tr": {
"name": "Kredi Kartı"
}
},
"channel": 1,
"modified_date": "2021-11-10T10:06:41.529791Z",
"created_date": "2017-02-01T14:46:02.110133Z"
},
"payment_option_slug": "kredi_karti",
"bin_number": "454360",
"installment": {
"pk": 22,
"card": {
"pk": 23,
"name": "Maximum",
"bank": {
"pk": 16,
"name": "İş Bankası",
"slug": "is-bankas",
"logo": null,
"channel": 1,
"modified_date": "2017-02-01T14:34:07.916233Z",
"created_date": "2017-02-01T14:34:07.916213Z"
},
"card_type": {
"pk": 18,
"name": "Maximum",
"slug": "maximum",
"logo": "http://localhost:8000/media/card_types/2017/02/01/d09bb303-ea29-4eba-8c9a-f9bc056d52d7.jpg",
"channel": 1,
"modified_date": "2017-02-01T14:34:08.130132Z",
"created_date": "2017-02-01T14:34:08.130112Z"
},
"card_payment_type": "credit",
"cash_payment": 10,
"installment_payment": 2,
"slug": "maximum",
"three_d_payment": 10,
"is_commerce_card": false,
"channel": 1,
"modified_date": "2017-02-01T14:34:08.139753Z",
"created_date": "2017-02-01T14:34:08.139728Z"
},
"installment_count": 1,
"label": "Peşin",
"interest_rate": "0.000000",
"is_active": true,
"config": {},
"translations": null
},
"installment_count": 1,
"installment_interest_amount": "0.00",
"cargo_company": {
"pk": 1,
"name": "Aras",
"erp_code": "ARAS",
"shipping_company": "aras",
"modified_date": "2018-08-15T12:11:54.402253Z",
"created_date": "2017-01-30T14:02:18.165573Z"
},
"invoice_number": null,
"invoice_date": null,
"e_archive_url": null,
"refund_amount": "0.00",
"discount_refund_amount": "0.00",
"shipping_refund_amount": "0.00",
"discount_amount": "0.00",
"cancellation_info": {
"shipping_refund_amount": "8.50",
"staff_remote_id": null,
"refund_amount": "10.94",
"order_items": [
{
"status": "100",
"pk": 115,
"reason": 4,
"previous_status": "450"
}
],
"previous_status": "450",
"discounts": [],
"discount_refund_amount": "0.0",
"retail_store_remote_id": null,
"refund_invoice_number": null
},
"status_display": "cancellation waiting",
"tracking_number": "123",
"is_send": true,
"cancel_status": "waiting",
"net_shipping_amount": 8.5,
"remote_addr": null,
"language_code": null,
"fundstransfertransaction_set": [],
"has_gift_box": false,
"gift_box_note": null,
"tracking_url": null,
"external_status": null,
"payondeliverytransaction_set": [],
"loyaltytransaction_set": [],
"bextransaction_set": [],
"cancellationplan_set": [
{
"pk": 15,
"order": {
"pk": 29,
"number": "4cd342afffef8464",
"channel": 1,
"status": "50",
"date_placed": "2017-02-01T11:07:24.155206Z",
"customer": 1104,
"shipping_address": 28,
"billing_address": 28,
"currency": "try",
"amount": "10.94",
"shipping_amount": "8.50",
"shipping_tax_rate": null,
"extra_field": {
"cargo_line_id": "9e52cd4f-921a-4680v-aaea-a70f0085f18a"
},
"payment_option": 2,
"payment_option_slug": "kredi_karti",
"bin_number": "454360",
"installment": 22,
"installment_count": 1,
"delivery_type": null,
"installment_interest_amount": "0.00",
"cargo_company": 1,
"invoice_number": null,
"invoice_date": null,
"e_archive_url": null,
"refund_amount": "0.00",
"discount_refund_amount": "0.00",
"shipping_refund_amount": "0.00",
"discount_amount": "0.00",
"is_send": true,
"net_shipping_amount": "8.50",
"shipping_interest_amount": "0.00",
"tracking_number": "123",
"carrier_shipping_code": null,
"remote_addr": null,
"fundstransfertransaction_set": [],
"has_gift_box": false,
"gift_box_note": null,
"external_status": null,
"client_type": "default",
"language_code": null,
"notes": null,
"delivery_range": null,
"shipping_option_slug": null,
"segment": null,
"modified_date": "2022-12-20T10:30:46.666779Z",
"checkout_provider_id": null,
"created_date": "2017-02-02T09:40:30.624692Z"
},
"invoice_number": null,
"order_previous_status": "450",
"shipping_refund_amount": "8.50",
"refund_amount": "10.94",
"discount_refund_amount": "0.00",
"status": "waiting",
"plan_type": "cancel",
"cancellationplanorderitem_set": [
{
"pk": 13,
"order_item": {
"pk": 115,
"order": {
"pk": 29,
"number": "4cd342afffe84v64",
"channel": 1,
"status": "50",
"date_placed": "2017-02-01T11:07:24.155206Z",
"customer": 1104,
"shipping_address": 28,
"billing_address": 28,
"currency": "try",
"amount": "10.94",
"shipping_amount": "8.50",
"shipping_tax_rate": null,
"extra_field": {
"cargo_line_id": "9e52cd4f-921a-4f680-aaea-a70f0085f18a"
},
"payment_option": 2,
"payment_option_slug": "kredi_karti",
"bin_number": "454360",
"installment": 22,
"installment_count": 1,
"delivery_type": null,
"installment_interest_amount": "0.00",
"cargo_company": 1,
"invoice_number": null,
"invoice_date": null,
"e_archive_url": null,
"refund_amount": "0.00",
"discount_refund_amount": "0.00",
"shipping_refund_amount": "0.00",
"discount_amount": "0.00",
"is_send": true,
"net_shipping_amount": "8.50",
"shipping_interest_amount": "0.00",
"tracking_number": "123",
"carrier_shipping_code": null,
"remote_addr": null,
"fundstransfertransaction_set": [],
"has_gift_box": false,
"gift_box_note": null,
"external_status": null,
"client_type": "default",
"language_code": null,
"notes": null,
"delivery_range": null,
"shipping_option_slug": null,
"segment": null,
"modified_date": "2022-12-20T10:30:46.666779Z",
"checkout_provider_id": null,
"created_date": "2017-02-02T09:40:30.624692Z"
},
"product": {
"pk": 5957,
"name": "Limon",
"base_code": "1KMEYV0011",
"sku": "2672881053987",
"product_type": "0",
"is_active": true,
"parent": null,
"attributes": {
"erp_ProductAtt15Desc": "%50+%50 PROMOSYON",
"erp_ProductCode": "1KMEYV0011108",
"integration_ProductAtt12Desc": "%50 + %20 PROMOSYON",
"erp_ProductAtt05Desc": "%50+%20 OUTLET PROMOSYONU",
"uretim_yeri": "ÇİN",
"renk": "SARI",
"integration_ProductAtt03Desc": "2011/2012 KIŞ",
"erp_ProductAtt07Desc": "50+50 promosyon",
"erp_color": "SARI",
"erp_ProductAtt01Desc": "DIŞ ALIM",
"materyal": "POLYFOAM",
"integration_ProductCode": "1KMEYV0011108",
"integration_ProductAtt01Desc": "DIŞ ALIM",
"erp_ProductHierarchyLevel01": "TEKSTİL DIŞI",
"erp_ProductHierarchyLevel02": "Dekoratif",
"integration_ProductAtt05Desc": "%50+%20 OUTLET PROMOSYONU",
"erp_ProductAtt03Desc": "2011/2012 KIŞ",
"erp_ProductAtt02Desc": "Yapay Meyve",
"integration_ProductAtt15Desc": "%50+%50 PROMOSYON",
"integration_ProductHierarchyLevel01": "TEKSTİL DIŞI",
"integration_ProductHierarchyLevel02": "Dekoratif",
"erp_ProductAtt25Desc": "ÇİN",
"erp_ProductAtt12Desc": "%50 + %20 PROMOSYON",
"erp_ProductAtt20Desc": "POLYFOAM",
"integration_ProductAtt02Desc": "Yapay Meyve",
"integration_ProductAtt07Desc": "50+50 promosyon",
"filtre_renk1": "Sarı"
},
"attributes_kwargs": {
"erp_ProductHierarchyLevel01": {
"value": "TEKSTİL DIŞI",
"data_type": "dropdown",
"label": "TEKSTİL DIŞI"
},
"erp_ProductHierarchyLevel02": {
"value": "Dekoratif",
"data_type": "dropdown",
"label": "Dekoratif"
},
"filtre_renk1": {
"value": "Sarı",
"data_type": "dropdown",
"label": "Sarı"
},
"erp_color": {
"value": "SARI",
"data_type": "dropdown",
"label": "SARI"
},
"integration_ProductHierarchyLevel01": {
"value": "TEKSTİL DIŞI",
"data_type": "dropdown",
"label": "TEKSTİL DIŞI"
},
"integration_ProductHierarchyLevel02": {
"value": "Dekoratif",
"data_type": "dropdown",
"label": "Dekoratif"
},
"renk": {
"value": "SARI",
"data_type": "dropdown",
"label": "SARI"
}
},
"extra_attributes": {},
"group_products": [],
"productimage_set": [
{
"pk": 17180,
"status": "active",
"image": "http://localhost:8000/media/products/2017/01/23/5957/d907e2f2-b615-454c-a383-ca1ae7e93faf.jpg",
"order": 0,
"created_date": "2017-01-23T15:26:39.574308Z",
"specialimage_set": [],
"modified_date": "2021-11-03T10:04:57.786718Z"
},
{
"pk": 17181,
"status": "active",
"image": "http://localhost:8000/media/products/2017/01/23/5957/982815c2-ae3e-4cb1-b126-93ab2622b57c.jpg",
"order": 0,
"created_date": "2017-01-23T15:26:39.640015Z",
"specialimage_set": [],
"modified_date": "2021-11-03T10:04:57.786718Z"
},
{
"pk": 17182,
"status": "active",
"image": "http://localhost:8000/media/products/2017/01/23/5957/c1bb563c-b2bd-4478-99ab-cc5136d55a84.jpg",
"order": 0,
"created_date": "2017-01-23T15:26:39.704360Z",
"specialimage_set": [],
"modified_date": "2021-11-03T10:04:57.786718Z"
}
],
"attribute_set": 66,
"custom_attribute_set": null,
"productization_date": "2017-01-23T17:42:56.863166Z",
"listing_code": null,
"data_source": null,
"modified_date": "2021-02-23T13:45:37.864572Z",
"uuid": "2e200443-b5ea-4909-b75f-02912fc9e4cd",
"created_date": "2017-01-22T22:20:51.092944Z"
},
"status": "50",
"price_currency": "try",
"price": "2.44",
"tax_rate": "18.00",
"extra_field": {},
"price_list": {
"pk": 1,
"name": "default_price_list",
"code": "default_price_list",
"is_auto_sync": true,
"modified_date": "2017-01-22T12:14:44.637000Z",
"created_date": "2017-01-22T12:14:44.637000Z",
"currency": "try"
},
"stock_list": {
"pk": 1,
"name": "default_stock_list",
"code": "default_stock_list",
"is_auto_sync": true,
"modified_date": "2017-01-22T12:14:18.030000Z",
"created_date": "2017-01-22T12:14:18.030000Z"
},
"invoice_number": null,
"invoice_date": null,
"e_archive_url": null,
"cancel_status": "waiting",
"status_display": "cancellation waiting",
"installment_interest_amount": "0.00",
"net_amount": "2.44",
"tracking_number": "123",
"shipping_company": null,
"discount_amount": "0.00",
"shipment_code": null,
"benefitapplicant_set": [],
"external_status": null,
"retail_price": null,
"attributes": {},
"attributes_kwargs": {},
"tracking_url": null,
"image": null,
"parent": null,
"data_source": null,
"estimated_delivery_date": null,
"datasource": null
},
"order_item_previous_status": "450",
"status": "100",
"reason": {
"pk": 4,
"cancellation_type": "cancel",
"extra_information_needed": true,
"order": 100,
"subject": "Other",
"is_active": true,
"send_to_remote": false,
"modified_date": "2021-10-01T13:19:06.985243Z",
"created_date": "2018-08-15T12:11:54.817442Z"
},
"modified_date": "2022-12-20T10:30:46.696440Z"
}
],
"created_date": "2022-12-20T10:30:46.688582Z",
"retail_store_remote_id": null,
"staff_remote_id": null,
"created_by": {
"pk": 1,
"username": "admin",
"first_name": "John",
"last_name": "Doe",
"email": "[email protected]",
"is_staff": true,
"is_active": true,
"date_joined": "2017-01-22T21:29:29.531432Z",
"last_login": "2022-12-20T07:31:18.656960Z",
"is_superuser": true,
"groups": [
1,
2
]
},
"modified_date": "2022-12-20T10:30:46.688608Z",
"last_updated_by": {
"pk": 1,
"username": "admin",
"first_name": "John",
"last_name": "Doe",
"email": "[email protected]",
"is_staff": true,
"is_active": true,
"date_joined": "2017-01-22T21:29:29.531432Z",
"last_login": "2022-12-20T07:31:18.656960Z",
"is_superuser": true,
"groups": [
1,
2
]
}
}
],
"cashregistertransaction_set": [],
"client_type": "default",
"shipping_interest_amount": "0.00",
"delivery_type": null,
"notes": null,
"delivery_range": null,
"shipping_option_slug": null,
"segment": null,
"carrier_shipping_code": null
}Example Clear Response
If the user doesn't need any details about the order, they can send “return_details”: false in the request to operate cancellation. Example response is shown below.
{
"success": true
}Example Bad Response
Expected response status codes are greater than/equal to 400 less than 500. Returns the reason why it is not an acceptable request. Bad Responses are listed below:
{
"non_field_errors": 'Order cancel_status cannot be updated from approved to confirmed
and waiting_for_payment to less than waiting_for_payment'
"error_code": 'order_101_4',
}{
"non_field_errors": 'Strategy not found'
"error_code": 'cancel_101',
}{
"non_field_errors": 'Transaction not found'
"error_code": 'cancel_102',
}{
"non_field_errors": 'There is no refundable amount'
"error_code": 'cancel_103',
}{
"non_field_errors": 'The refund must be done manually input'
"error_code": 'cancel_104',
}{
"non_field_errors": 'The count of items does not match the "cancel_items" count.'
"error_code": 'cancel_105',
}{
"non_field_errors": 'Forced refund amount not valid'
"error_code": 'cancel_106',
}{
"non_field_errors": 'There can not be more than one active cancellation request'
"error_code": 'cancel_107',
}{
"non_field_errors": 'Cant create CancellationRequest for already cancelled items.'
"error_code": 'cancel_108',
}{
"non_field_errors": 'You must make cancellation and refund requests separately'
"error_code": 'cancel_109',
}{
"non_field_errors": 'The amount to be refunded can not be 0. order_id: {0}'
"error_code": 'cancel_111',
}{
"non_field_errors": 'Can not update to '{0}' status'
"error_code": 'cancel_112',
}{
"non_field_errors": 'Unreported order of ERP can not be canceled'
"error_code": 'cancel_113',
}{
"non_field_errors": 'Refund amount greater than order amount'
"error_code": 'cancel_114',
}{
"non_field_errors": 'The refund must be selected all order items. Missing order items: {0}'
"error_code": 'cancel_115',
}{
"non_field_errors": 'Order({0})'s refund amount({1}) doesn't equal to CancellationPlan's refund amount({2})'
"error_code": 'cancel_116',
}{
"non_field_errors": 'Following parameters can not be used together: {0}'
"error_code": 'cancel_117',
}{
"non_field_errors": 'Cancellation reason missing for item with ID: {0}.'
"error_code": 'cancel_118',
}{
"non_field_errors": 'Orders that have multi-status items can not be canceled within pay-on-delivery.'
"error_code": 'cancel_119',
}{
"non_field_errors": 'Multiple data-sources found for the given items.'
"error_code": 'cancel_120',
}Last updated
Was this helpful?